巴黎皇家锦綉罗莱夏朵酒店(Hotel Splendide Royal Paris

Guest（Family） 2025-12-01
Disappointed that they used tap water instead of bottled water in the room. Could have paid a bit more attention to cleaning.
酒店回复：
Dear Splendide Guest, Thank you very much for staying with us and for your kind rating. We truly appreciate your feedback, as it helps us continually improve our services.We would like to extend our apologies for the oversight by our Housekeeping team; your comments have been duly noted.Regarding the water provided in the room, it is indeed micro-filtered water, in line with our environmental policy. However, branded bottled water is also available for purchase for guests who prefer it.We hope to have the pleasure of welcoming you back and making your next stay even more enjoyable.With our best regards and wishes for the holiday season
Guest（Other） 2025-12-01
The hotel is beautiful, with outstanding rooms and bathrooms, tasteful décor, and a pleasant location. However, the service quality brings the overall experience closer to a three-star stay than what you would expect from a Relais & Chateaux property in the heart of Paris. Given the hotel’s very high price point and its intimate size — only 12 rooms — I expected a far more attentive and polished level of service. Regarding location, the issue is not the neighborhood itself but the lack of clear information and support. Before arriving, I asked about parking options. I was told there were nearby alternatives, but no one mentioned that the parking spots directly in front of the hotel were available for guests. I only learned this after struggling to park on a quiet Tuesday night and asking the staff directly. Breakfast was another disappointment. At a hotel of this category, you expect an exceptional experience. On our first morning, service at the restaurant was slow and disorganized. Although breakfast is à la carte, it took 15 minutes just to receive a glass of orange juice. The food was only average — the bread even tasted stale — and the overall service felt surprisingly sluggish. For the next three days, we opted for in-room breakfast, which is complimentary and a welcome perk. Still, the orders arrived incomplete, and on one occasion breakfast was 20 minutes late, requiring me to call reception to check on it. The hotel itself offers little beyond the rooms and the
Guest（其他） 2025-10-01
Hotel Splendide Royal Paris is a wonderful experience from start to finish. Beautiful clean quiet room, proximity to restaurants and Champs- Elysees area (7 minute walk), staff that goes above and beyond every day. We felt like we were royalty with royal chambers!! Thank you so much to the kind and amazing staff. Don't hesitate to book this part of Paris....such a find!!!
酒店回复：
Dear guest,Thank you so much for your excellent review ! We are thrilled to see that you enjoyed your stay among us and look forward to welcoming you back on your next visit to Paris. Please don’t hesitate to reach out if there is anything we can do to make your future stay even more enjoyable.Warm regards,Benoit Saudemont - Ma?tre de MaisonHotel Splendide Royal Paris - Relais & Chateaux
Guest（家庭旅游） 2025-08-01
这次住罗莱夏朵，真的是此次巴黎之行的最佳选择，挨着总统府和香街，非常安全，很法式，很巴黎，早餐可以在房间吃，房间比较大，很有性价比??
酒店回复：
Chère JuanziKelly, Merci beaucoup pour votre gentil commentaire ! Nous sommes ravis que votre séjour à Paris et chez Relais & Chateaux vous ait plu. Votre satisfaction est notre plus belle récompense. Nous espérons avoir le plaisir de vous accueillir à nouveau très bient?t. Benoit Saudemont - ma?tre de main - H?tel Splendide Royal Paris 非常感谢您的好评！我们很高兴您在巴黎以及在罗莱夏朵的入住体验令您满意。您的满意是我们最大的动力。期待不久的将来再次欢迎您光临！??
Guest（情侣） 2025-07-01
The property is located within minutes of the President’s Palace so it is well guarded with police and extremely safe. We walked everywhere, Arc de Triomphe, Champs Elise, Louvre and many other locations all within walking distance. Plenty of restaurants nearby. We even found an excellent persian restaurant within 10 minute walk if the hotel.
酒店回复：
Dear guest,Thank you so much for your excellent review ! We are thrilled to see that you enjoyed your stay among us and look forward to welcoming you back on your next visit to Paris. Please don’t hesitate to reach out if there is anything we can do to make your future stay even more enjoyable.Warm regards,Benoit Saudemont - Ma?tre de MaisonHotel Splendide Royal Paris - Relais & Chateaux
Guest（其他） 2025-03-01
很private 温馨的旅游棒棒滴管家服务尤其加分呢觉得如果下一次还有机会还是会来的赞赞滴嘻嘻嘻嘻
酒店回复：
尊敬的客人，非常感谢您的积极反馈！我们很高兴您享受了私密而温馨的住宿体验以及管家服务——我们很高兴知道这让我们感到与众不同。非常高兴欢迎您再次光临巴黎皇家辉煌酒店！??热情问候伯努瓦·索德蒙特一家之主
Guest（家庭旅游） 2024-08-01
皮尔卡丹故居，毗邻总统府，门外全是警察，绝对安全。房间很宽敞，乾净衞生，服务周到
酒店回复：
Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that you had a perfect stay with us. It’s wonderful to know that you enjoyed our hotel, the staff, and the rooms, as well as our location. We truly hope to welcome you back for another amazing experience soon.Benoit SaudemontMa?tre de maisonHotel Splendide Royal Paris - Relais & Chateaux
Guest（独自旅游） 2024-02-01
不错就是有点旧但是很方便很巴黎出行非常方便
酒店回复：
Dear 巴黎风情精致套房, We would like to sincerely thank you for taking the time to write such a nice review about your experience at the H?tel Splendide Royal Paris - Relais & Chateaux. I am happy to read that you enjoyed our central location and that you appreciated the elegance of our classical interior decoration of our Pocket Palace!Looking forward to seeing you again very soon in your new Parisian home.Warmest regardsBenoit SaudemontMaitre de Maison
Guest（情侣） 2023-12-01
酒店有多收取我们迷你吧的费用，另外因为房型安排不妥，有说会另外给我们折扣，但是好像都没有收到信息，我们的mail是********************* 希望能尽快得到回覆！不然感觉真的挺不舒服的，因为我们完全没有使用任何商品却被收取了超过10%房费的费用！感觉真的不太好??
酒店回复：
Dearest 爱丽舍套房, First we would like to thank you for your stay at the Splendide Royal Paris Relais & Chateaux and for writing us.We are surprised with your comment and unfortunately your e-mail is cripted by the site so I am not able to answer you directly. We have not found minibar charges on your invoice but only restaurant and bar, so maybe your inquiry was referring to these charges? Concerning the room, we had received two different reservations for two different categories and unfortunately we had no availability to offer an upgrade in order to avoid a change of room.Feel free to contact me directly to discuss this matter together. It was a pleasure to welcome you to our pocket palace during the Holiday season, it is a pity that we remain with this specific insatisfaction. With our kind regardsBenoit SaudemontMaitre de maison
Guest（家庭旅游） 2023-11-01
位置很好，就在总统府旁边。总统一有国事活动就封控了。车辆无法正常进出。??
酒店回复：
Dear 地球旅行者, Thank you so much for this wonderful review! :-) We are plesaed to read that you enjoyed your stay among us especially the location very very near the President house indeed!! :-) We look much forward to seeing you back to your Parisian Home! With our warmest regards Benoit Saudemont – Ma?tre de Maison

巴黎皇家锦綉罗莱夏朵酒店(Hotel Splendide Royal Paris - Relais & Chateaux)

客户评价由实住客人提供的真实点评

Guest（Family） 2025-12-01

Guest（Other） 2025-12-01

Guest（其他） 2025-10-01

Guest（家庭旅游） 2025-08-01

Guest（情侣） 2025-07-01

Guest（其他） 2025-03-01

Guest（家庭旅游） 2024-08-01

Guest（独自旅游） 2024-02-01

Guest（情侣） 2023-12-01

Guest（家庭旅游） 2023-11-01

巴黎皇家锦綉罗莱夏朵酒店(Hotel Splendide Royal Paris - Relais & Chateaux)

客户评价 由实住客人提供的真实点评

Guest（Family） 2025-12-01

Guest（Other） 2025-12-01

Guest（其他） 2025-10-01

Guest（家庭旅游） 2025-08-01

Guest（情侣） 2025-07-01

Guest（其他） 2025-03-01

Guest（家庭旅游） 2024-08-01

Guest（独自旅游） 2024-02-01

Guest（情侣） 2023-12-01

Guest（家庭旅游） 2023-11-01

客户评价由实住客人提供的真实点评